Help Center

Support for scans, product lookup, data privacy, and admin access.

These public support notes explain the main LisheBora workflows for users and staff. They can be expanded as the mobile app and web console move closer to launch.

Barcode scans

Use a clear barcode view with good lighting. If a product is missing, LisheBora can record it for later product mapping and review.

Nutrition label photos

Use a bright, close photo with the label flat in the frame. OCR works best when nutrient text is sharp and not covered.

Scan history

Signed-in users can review recent scan history and reopen saved results instead of rescanning the same product.

Privacy questions

Product images and scan data should be handled under the Privacy Policy and approved project data review processes.

Admin access

The admin console is restricted to approved staff for data quality, monitoring, and reporting workflows.

Contact

For project or support questions, contact the LisheBora team through APHRC support channels.